Software


Well, I knew that one day I would lose a disk, but I really didn’t need it to happen today, I really didn’t need to lose the disk with my database on it, and I certainly did not expect a 2 month old disk to pack up and go south. The cool thing is that I was down for less than 90 minutes and half of that was spent running to the local big box computer store to get a new drive.

It took all of 3 mouse clicks and less than 45 minutes for CrashPlan to do a complete restore from my on-site backup. Had I not wanted instant gratification, I could have restored from my off-site personal cloud in little over 2 hours. Had I ever wondered about justifying the cost of having a highly redundant back up system, today put all my doubts to rest. Rather than spending countless hours rebuilding my contact list, document database, forms, etc. I went to lunch while my hardware and software did their thing.

Perhaps the reader may ask, of what consequence is it whether the author’s exact language is preserved or not, provided we have his thought? The answer is, that inaccurate quotation is a sin against truth. It may appear in any particular instance to be a trifle, but perfection consists in small things, and perfection is no trifle. — Robert W. Shaunon

Talking about backup systems is a bit like talking about wills – its the last thing you want to think about ’cause my data is safe, secure, and sitting on my laptop’s disk. Well the truth of the matter is that one of these days your computer is going to get hit by the electronic equivalent of the 3:30 cross-town bus and you’ll be sending lilies to your data’s next of kin. (more…)

Emmerson observed that “nature is a mutable cloud, which is always and never the same”. The same observation can be made about web-based practice management systems.  In her latest screencast, Nicole Black does an excellent job in reviewing the mutable world of web-based practice management systems. She does an excellent job of comparing and contrasting the features of the 3 major players in the web-based LPM world (Clio, LawRD & Rocket Matter) with on-screen demonstrations of each of the systems. If you are thinking of investing in a web-based LPM service, Ms. Black’s screencast is a must see.

While Ms. Black does provide some general words of warning about the ethical traps and general risks involved with using web-based systems (in fact, I applaud her insistance that one checks out the service’s data backup and recovery systems before investing), I would have liked more in-depth information on these subjects. (more…)

It is estimated that data loss costs U.S. businesses average $12-418 billion per year and, on average, each hour of downtime costs $50,000. The average cost to re-enter 20 megabytes of data is between $17,000 and $19,000 and takes between 19 and 21 days[i]. The cost to recreate data from scratch is estimated to be between $2000 and $8000 per megabyte[ii]. A data loss event can be catastrophic occurrence; 60% of companies that lose their data close within 6 months of the event and 72% fail within 24 months[iii].

The leading causes of data loss are: hardware or system malfunctions (40-44%), human error (29-32%), software corruption (13-14%), computer viruses (6-7%), theft or data breach (9%), hardware destruction or natural disasters (3%)[iv]. The leading causes of data theft are: attacks from external sources (73%), theft by business partners (39%), and attacks from internal sources (18%)[v]. It estimated that: 1 in 5 computers will suffer a fatal hard drive crash within its lifespan, 15% of laptops are stolen or lost (approximately 2000 per day), and, on average, a hard drive fails every 15 seconds[vi]. (more…)

Many of my clients are located in rural areas of North Carolina. It would take them an hour to drive to “the big city” to meet with an attorney in person. However, these clients have access to the Internet and like any other segment of the population, they need access to legal services from time to time.

As a way to meet this public need, for the past three years I have used my web-based virtual law office (VLO) to provide online unbundled legal services to clients across the state of NC where I am licensed to practice law. Sometimes the work is transactional, such as drafting contracts, leases, setting up businesses or drafting estate planning documents. Other times I provide basic legal advice and guidance as my clients navigate the justice system as a pro se litigant in their small county courthouse. The public response to a web-based virtual law office as an alternative method of communicating with an attorney has been great. (more…)

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