It went bump in the night

Well, I knew that one day I would lose a disk, but I really didn’t need it to happen today, I really didn’t need to lose the disk with my database on it, and I certainly did not expect a 2 month old disk to pack up and go south. The cool thing is that I was down for less than 90 minutes and half of that was spent running to the local big box computer store to get a new drive.

It took all of 3 mouse clicks and less than 45 minutes for CrashPlan to do a complete restore from my on-site backup. Had I not wanted instant gratification, I could have restored from my off-site personal cloud in little over 2 hours. Had I ever wondered about justifying the cost of having a highly redundant back up system, today put all my doubts to rest. Rather than spending countless hours rebuilding my contact list, document database, forms, etc. I went to lunch while my hardware and software did their thing.

Salve Veritate

Perhaps the reader may ask, of what consequence is it whether the author’s exact language is preserved or not, provided we have his thought? The answer is, that inaccurate quotation is a sin against truth. It may appear in any particular instance to be a trifle, but perfection consists in small things, and perfection is no trifle. — Robert W. Shaunon

Talking about backup systems is a bit like talking about wills – its the last thing you want to think about ’cause my data is safe, secure, and sitting on my laptop’s disk. Well the truth of the matter is that one of these days your computer is going to get hit by the electronic equivalent of the 3:30 cross-town bus and you’ll be sending lilies to your data’s next of kin. Continue reading

Building A Practice: Stepping Up The Hardware

Admittedly, the basic hardware for a law office is not very sexy, but utilitarian seldom is. It will get the job done until the money starts rolling in. Now, should you want something a bit more, here’s what I’d add:

  1. A large LCD monitor, and a bluetooth keyboard and mouse. While that laptop keyboard and screen are fine for on-the-go work, for long hours at a desk, an external monitor, and a fullsized keyboard and mouse will significantly reduce eye, neck and finger strain.
  2. A plain paper scanner (preferably one that will scan both sides of a page simultaneously). Anything that will reduce the amount of paper in your office is a time-saver. It is far easier to keep a digital client file organized than it is to track all the paper associated with the hard copy version.
  3. A removable USB hard drive system like the Iomega REV system. This is a backup to your backup. The idea is to have a set of periodic backups that you can store at a remote location and can cycle through on a periodic basis. This way you have a series of backups so that you are not dependent on any single storage device to preserve your data.
  4. A dual monitor desktop computer.  Add this last, it ties you down and eats up desk real estate and for most purposes does not add a great deal more functionality than that provided by your laptop.

Building A Practice: The Minimum Hardware

I was recently discussing the hardware requirements for a new firm with a colleague and we distilled the bare minimum hardware requirements to: a laptop with at least a 15″ display, a black & white laser printer,  and an external USB hard drive at least as big as the laptop’s internal drive.

The laptop should be a desktop-replacement class machine. Leave the ultra-portables for another day, this machine is going to be your office workhorse and should have the computational “horsepower” (CPU speed, system memory, and disk space) to be able to run multiple applications simultaneously, and should have a full-sized keyboard so you can type on it comfortably for long periods.

In terms of print quality, speed, and longevity, single function, black and white laser printers shine. It is even possible to find black and white laser printers with auto duplexing, multiple paper trays and support for both envelopes and legal paper in the sub-$500 price range.

Combine an external USB drive and an on-line backup service like Mozy or Carbonite and you have the bare minimum for a redundant backup system. Use backup software like Retrospect to create a  mirror image of your system disk on the external drive will provide immediate access to your data should your system disk pack it in. Regular incremental backups to an on-line service will allow you to keep a copy of your data in a relatively safe off-site location. It may take longer to rebuild from incremental backups, but at least they will be there should a catastrophy wipe out your office.

The Mutable Cloud

Emmerson observed that “nature is a mutable cloud, which is always and never the same”. The same observation can be made about web-based practice management systems.  In her latest screencast, Nicole Black does an excellent job in reviewing the mutable world of web-based practice management systems. She does an excellent job of comparing and contrasting the features of the 3 major players in the web-based LPM world (Clio, LawRD & Rocket Matter) with on-screen demonstrations of each of the systems. If you are thinking of investing in a web-based LPM service, Ms. Black’s screencast is a must see.

While Ms. Black does provide some general words of warning about the ethical traps and general risks involved with using web-based systems (in fact, I applaud her insistance that one checks out the service’s data backup and recovery systems before investing), I would have liked more in-depth information on these subjects. Continue reading