Both Rocket Matter and Clio are online practice management solutions. Based on their respective demos, they both offer an integrated intake-to-billing system. Sam Glover on the Lawyerist offers a good review of both Clio and Rocket Matter.
While both products offer very attractive user interfaces and operating system independence, I don’t get their pricing model. Based on their introductory pricing, ether product will cost a single lawyer firm $600 per year. At first blush, this is less than half the cost of a product like AbacusLaw, but a maintenance contract for the more traditional practice management solutions typically run less than $200 per year, the long term cost of the online products soon outstrips the cost of the more traditional solutions.
So, I don’t get the “why” of online practice management. There doesn’t seem to be any outstanding difference in features and the price is not that competitive. Install a traditional product on a laptop and you have data portability. Backup your computer hardware regularly and you have the same degree of data security. I suppose not having to do software upgrades is a plus, but is that really worth an extra $400 a year? If the yearly cost of either Rocket Matter or Clio was equivalent to the cost of a traditional product’s service contract, I’d buy in, but until then I’ll keep looking into a more local solution.